AI receptionist · Dental clinics · UAE

Your dental clinic's front desk, awake 24/7

Patients message when pain strikes — evenings, weekends, 2 a.m. Codefeb's AI receptionist answers your clinic's WhatsApp and website instantly, books and reschedules appointments in your calendar, sends reminders that cut no-shows, and routes anything clinical straight to your team. It books; it never gives medical advice.

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Why clinics lose patients at the front desk

Your reception is busiest exactly when the phone rings: patients in the chair, patients checking out, and the WhatsApp inbox filling up. Messages that wait hours get answered after the patient has already booked elsewhere — and after-hours enquiries wait until morning. None of that is a staffing failure; it's arithmetic. An AI receptionist changes the arithmetic: every enquiry answered in seconds, every booking captured, your human team focused on the patients who are physically in the clinic.

What it does for a dental clinic

24/7 WhatsApp answersHours, location, services, prices, accepted insurers — instant, accurate, bilingual.
Appointment bookingNew patients and recalls booked straight into your calendar, with the treatment type and notes your team needs.
No-show reductionConfirmations at booking, reminders before the visit, and easy one-tap rescheduling instead of silent no-shows.
After-hours coverageEvening and weekend enquiries handled and triaged — urgent cases surfaced per your protocol.
Recall campaignsSix-month check-up reminders that actually get sent, with booking in the same thread.
Clinical boundariesNo diagnosis, no treatment advice, ever. Clinical questions go to your clinicians — with context.

How the pilot works

  1. Brief: one call with your practice manager — services, fees, insurers, booking rules, emergency protocol.
  2. Setup: we train it on your clinic's information, connect WhatsApp and your calendar, and set the clinical hand-off rules.
  3. Supervised pilot: two weeks on real patient enquiries with your team reviewing every conversation.
  4. Go live: full automation, monthly reports: conversations handled, bookings made, no-shows prevented.

What does it cost?

Pricing Scoped to your volume — priced in 24 hours. Clinics are priced by enquiry volume — typically a fraction of one receptionist shift. The two-week pilot shows real bookings before you commit.
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Frequently asked questions

Will the AI give medical or dental advice?
No — by design. It answers practical questions (hours, prices, insurance accepted, directions, aftercare documents you provide), books appointments and sends reminders. Anything clinical is routed to your team with the conversation attached. Those boundaries are hard rules, not suggestions.
Can it handle emergency calls?
It recognizes urgency, responds immediately with your emergency protocol — your on-call number or triage instructions — and flags the conversation to your staff. You define exactly what it says.
Does it work with our practice management system?
The pilot typically starts with your existing calendar (Google, Outlook or a booking link). Direct integrations with practice management systems are scoped per clinic during the brief — we'll tell you honestly what's feasible with yours.
What about patient data and privacy?
Conversations are processed under your control with full logs, and the setup is designed around UAE personal-data rules. We keep clinical information out of the AI's scope entirely, and we'll walk through data handling with you before anything goes live. Confirm specifics with your compliance advisor.
Can it answer insurance questions?
It answers what you teach it: which insurers and plans you accept, what needs pre-approval, and what documents to bring. Coverage-specific questions it can't verify are handed to your front desk.
What does it cost for a clinic?
Priced by conversation volume, not per seat — a senior engineer replies within 24 hours with a figure for your clinic's size. The two-week pilot means you see real bookings before committing.