AI receptionist · Dubai & UAE

An AI receptionist that never misses a customer

Codefeb's AI receptionist answers your WhatsApp and website enquiries in seconds, books appointments straight into your calendar, sends reminders, and hands anything sensitive to a human — 24 hours a day, in English and Arabic. Built, tuned and supported from our Dubai studio.

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What it handles, day and night

Instant answersOpening hours, prices, services, directions — answered in seconds from your own information, not generic AI guesses.
Bookings & reschedulingConnected to your calendar. Customers book, move or cancel in the chat; your schedule stays the single source of truth.
Reminders & follow-upsConfirmations and reminders that cut no-shows, plus polite follow-ups on unanswered quotes.
Lead captureEvery enquiry logged with name, number and intent — nothing lost in a busy inbox.
Human handoverSensitive or complex conversations route to your team instantly, with the full transcript attached.
English + ArabicServes your whole customer base in the language they open with.

Why UAE service businesses use it

Most enquiries arrive on WhatsApp, and most arrive outside quiet hours — evenings, weekends, mid-appointment. Every unanswered message is a customer who books with whoever replies first. An AI receptionist replies in seconds, every time, for a fraction of the cost of staffing a desk around the clock. Your team stops being interrupted by repetitive questions and handles only the conversations that need a human.

We're an AI-first studio — the same agents-build, engineers-review process that ships our apps builds your receptionist, which is why a pilot takes weeks, not months.

How it works

  1. Brief (day 0): one call. We map your services, prices, FAQs and booking rules.
  2. Train & connect (week 1): the receptionist learns your business, connects to WhatsApp and your calendar, and answers in your tone.
  3. Supervised pilot (week 2): it handles real enquiries while your team watches every conversation and corrects anything.
  4. Go live: full automation with human handover rules, plus a monthly report of conversations, bookings and hours saved.

What does it cost?

Pricing Scoped to your volume — priced in 24 hours. Costs scale with conversation volume, not headcount. Start with a two-week pilot: if it doesn't earn its keep, you walk away with the data.
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Built for your industry

The same receptionist, tuned to how your customers actually ask: dental clinics · salons and spas · real estate, trades and other service businesses on request. Curious what to automate beyond reception? Read the 12 workflows UAE businesses automate first.

Frequently asked questions

What exactly does an AI receptionist do?
It answers incoming enquiries on WhatsApp, your website and social DMs, gives accurate answers from your own business information, books and reschedules appointments in your calendar, sends confirmations and reminders, and escalates anything it shouldn't handle to your team with full context.
Does it work on WhatsApp?
Yes — WhatsApp is the primary channel for UAE customers, connected through the official WhatsApp Business API with proper opt-ins. Website chat and Instagram DMs can run on the same brain.
Can it speak Arabic?
Yes. Bilingual English–Arabic operation is a standard setup for UAE businesses, and we test it against your real customer messages before launch.
What happens when it doesn't know the answer?
It says so and hands over to a human — with the conversation attached. You define the rules: anything about pricing exceptions, complaints or medical matters can be set to always reach a person.
How long does setup take?
A pilot typically goes live in about two weeks: we train it on your services, prices and FAQs, connect your calendar and WhatsApp, run it supervised, then switch on full automation once you're happy.
How is this different from a chatbot?
A chatbot follows a fixed script. An AI receptionist understands natural questions, uses your live information, takes real actions like booking, and escalates with judgment. We wrote a plain-English comparison — see AI agents vs chatbots on our blog.